Returns & Exchanges

Need to return an item?

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Returns and Refunds FAQs

Do you offer free returns?

We offer FREE returns (prepaid postage) on orders within the US mainland for items returned or exchanged within 30 days.

To return or exchange an item, simply login to your account to print a prepaid USPS return label.

Do you offer free exchanges?

We do not offer direct exchanges, however, you can generate a free return label for any purchases made on our website through your account and then place a new order when you're ready.

How do I return or exchange an item?

You can start your return by logging into your account here.

You will need your order email and order number to create a free return label.

Multiple orders should not be combined together into one return parcel. Instead, we ask that you ship your items in separate packages using the corresponding return labels and RMA's generated in your account. 

We do not offer direct exchanges, however, you can generate a free return label for any purchases made on our website through your account and then place a new order when you're ready.

What is your return policy?

We accept the return of items ordered within 30 days of the date the order was shipped.

Products must be returned unworn, unwashed, in their original condition and with all tags attached.

We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.

Order shipping costs to ship items to you are non-refundable. We do offer free shipping on orders over $125 within the continental US.

When will I receive my refund?

If your return is accepted, your refund will be processed and applied to the original method of payment.

Refunds for returns are processed within 3-10 business days after we receive your package.

Order shipping costs to ship items to you are non-refundable.

Refunds can take between 5-7 business days to reflect on your credit card statement (up to 10 business days for some banking institutions).

How do I contact Euclid for additional help?

Please contact us here for additional assistance.

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From the design process to the final product. Each of our pieces is meticulously crafted and handmade in Europe.

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